Uber drivers share frustration with hospital trips

By: Guest Author | Posted on: Apr 03, 2018

This article was originally published on ems1.com. View the original article by clicking here.  

 With the increasing number of people using Uber to get to the hospital instead of an ambulance due to expenses, Uber drivers and lawyers alike are expressing the dangers and legal implications the practice may have.

A recent study found that when Uber enters a city, ambulance ride rates usually decrease due to patients calling the ridesharing company for a cheaper option.

According to BuzzFeed News, the popular practice is making Uber drivers uncomfortable as they are not trained in the medical field, but feel obligated to complete the hospital transport once it begins.

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“I haven’t been in a situation like that. I haven’t trained for that,” Uber driver Russ Fisher said about an incident where a woman needed an urgent ride to the hospital. “I was torn between whether to call 911 or continue to the ER, but since I was only two minutes away, I figured I’d get there quicker than an ambulance.”


One driver recalled a time when he was exposed to germs and possibly an infection when a rider’s colostomy bag exploded after he was picked up from the hospital, and another said a woman was going into labor in his backseat while on the way to the hospital, leaving him with a mess to clean up afterward.

“If someone leaves bodily fluids, it's up to me to clean,” an Uber driver named Jamie said. “I drive my kids in the car. I don’t want deathly ill people in my car, to be honest.”

Law professor Veena Dubal said drivers put themselves at risk of serious legal liability when allowing people who need medical attention to ride.

“You’re not liable if you refuse to take them,” Dubal said. “You’re under no legal obligation to care for them until they get in your car, and then you’re a proprietor conducting business...”

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